Warehouse & Logistics Supervisor

Location: Medini/Nusajaya, Johor

Job Descriptions:

A. Warehouse & Logistics Operations

• Assist the Assistant Manager, Operations in managing and coordinating daily warehouse and logistics activities.
• Ensure timely and accurate processing of all inbound, outbound, returns, and closeout activities.
• Monitor workflow and resource utilization to maintain high operational efficiency and productivity.
• Ensure warehouse operations comply with established standard operating procedures (SOPs) and customer requirements.
• Maintain proper warehouse housekeeping, organization, and storage practices.

B. Team Leadership & Staff Development

• Lead, supervise, and monitor warehouse staff to ensure operational targets and departmental KPIs are achieved.
• Allocate daily tasks and monitor employee productivity, attendance, and work performance.
• Ensure proper handling and use of warehouse equipment, materials, and supplies.
• Provide on-the-job training and guidance to warehouse personnel.
• Promote teamwork, discipline, accountability, and compliance with company policies.

C. Inventory Management & System Updates

• Maintain inventory accuracy through planned cycle counts, monthly stock reconciliation, inventory analysis, and reporting.
• Investigate stock discrepancies, identify root causes, and implement corrective actions.
• Update the Warehouse Management System (WMS) for stock returns and follow up on system updates and closeout items.
• Ensure all inventory transactions and supporting documentation are recorded accurately and promptly.
• Prepare and maintain inventory records, operational reports, and relevant documentation.

D. Documentation & Customer Service

• Prepare, maintain, and update operational documents in accordance with account requirements and changes in customer needs.
• Ensure warehouse records and documentation are accurate, complete, and properly maintained.
• Liaise with customers, transporters, and relevant stakeholders regarding operational and service-related matters.
• Follow up on operational issues, service requests, and discrepancies to ensure timely resolution.

E. Safety, Security & Compliance

• Ensure compliance with warehouse safety, security, and housekeeping requirements.
• Monitor adherence to established work procedures and safe equipment-handling practices.
• Identify and report operational irregularities, safety hazards, and non-compliance issues to the Assistant Manager, Operations.
• Support the implementation of corrective and preventive measures to minimize operational risks.

F. Continuous Improvement & Other Duties

• Support the Assistant Manager, Operations in implementing work improvement projects and operational initiatives.
• Identify opportunities to improve productivity, inventory accuracy, service quality, and cost efficiency.
• Perform other duties and responsibilities as assigned by the Assistant Manager, Operations.

Job Requirements:

1. Education

• Minimum SPM or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.

2. Working Experience

• Minimum 5 years of relevant experience in warehousing and logistics operations.
• At least 3 years of experience in a supervisory or team leadership role.
• Experience in inventory management, stock reconciliation, inbound and outbound operations, and warehouse documentation is required.
• Experience using a Warehouse Management System (WMS) is preferred.

3. Technical Skills

• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Good understanding of warehouse operations, inventory control, and logistics processes.
• Ability to maintain accurate operational records and prepare inventory and performance reports.
• Familiarity with warehouse safety procedures, SOPs, and stock reconciliation practices.
• A valid forklift license is an added advantage.

4. Leadership & Management Competencies

• Strong leadership, supervisory, and team management skills.
• Ability to delegate tasks, monitor performance, and motivate warehouse personnel.
• Good organizational, planning, and time management skills.
• Ability to prioritize tasks and manage multiple operational activities effectively.

5. Communication & Problem-Solving Skills

• Good verbal and written communication skills.
• Ability to communicate professionally with customers, transporters, warehouse staff, and internal stakeholders.
• Strong analytical, problem-solving, and decision-making abilities.
• Good judgment and attention to detail, particularly in handling inventory discrepancies and operational issues.

6. Personal Attributes

• Responsible, proactive, and results-oriented.
• Able to work independently with minimal supervision.
• Committed to operational accuracy, service quality, workplace safety, and continuous improvement.
• Able to work effectively in a fast-paced warehouse and logistics environment.

Others Information:

For those who have what it takes, please send in resume to: Recruitment Consultant :Vicky Email : [email protected]