Sales Service Engineer Manager – KL

Location: Kuala Lumpur

Job Descriptions:

• Diploma/Degree in Mechanical Engineering, Electrical Engineering, HVAC, M&E Engineering or a related field.
• Minimum 5–8 years of relevant experience in HVAC, chiller, cooling tower, M&E or building services.
• Strong experience in service sales, repair sales, maintenance contracts and retrofit solutions.
• Proven track record in B2B technical sales and business development.
• Strong knowledge of chiller systems, cooling towers, HVAC systems, pumps, AHUs and chilled water systems.
• Experience managing key accounts and developing long-term customer relationships.
• Experience handling commercial, industrial, data centre or critical facility customers is highly advantageous.
• Strong commercial understanding of pricing, costing, quotations and contract negotiations.
• Able to lead and manage sales/service personnel and coordinate with engineering teams.
• Strong leadership, communication, negotiation and presentation skills.
• Strong business development and strategic planning capabilities.
• Willing to travel for customer meetings and site visits.

Job Requirements:

• Lead and drive HVAC service, repair, maintenance and retrofit sales for the Central region.
• Develop and execute sales strategies to achieve revenue, profit and business growth targets.
• Identify and develop new business opportunities with existing and potential customers.
• Manage and strengthen relationships with key accounts, consultants, contractors and end users.
• Lead negotiations for major service, repair, maintenance and retrofit projects.
• Review and approve quotations, proposals, costing and commercial terms.
• Work closely with engineering and service teams to develop suitable technical solutions for customers.
• Oversee the delivery of service and retrofit projects to ensure customer expectations, quality and timelines are met.
• Identify opportunities for chiller replacement, plant optimisation, energy efficiency and HVAC system upgrades.
• Monitor market trends, competitors and customer requirements to identify new business opportunities.
• Lead, coach and develop the sales/service team to improve sales performance.
• Monitor sales pipeline, forecast revenue and report business performance to management.
• Handle major customer issues and provide solutions to ensure customer satisfaction.
• Ensure sales and service activities comply with company policies, safety requirements and industry standards

Others Information:

For those who have what it takes, please send in resume to:

Recruitment Consultant : Sally

Email : [email protected]