Medical Sales Representative(Aesthetics or Dermatology Background)

Location: Johor Bahru and Melaka

Job Descriptions:

A. Sales & Business Development

• Manage and grow existing customer accounts while identifying and developing new business opportunities.
• Achieve monthly, quarterly, and annual sales targets as assigned by the company.
• Drive sales revenue, increase market penetration, and expand the customer base.
• Encourage repeat purchases, product adoption, and increased product usage among existing customers.
• Identify potential customers and develop effective sales strategies to convert prospects into active accounts.

B. Customer Relationship Management

• Conduct regular visits to doctors, pharmacists, hospital purchasers, nurses, and other relevant healthcare professionals.
• Build and maintain strong, professional, and long-term relationships with key customers.
• Provide timely and effective communication between customers and the company regarding product enquiries, orders, deliveries, and other business matters.
• Follow up on customer feedback, product requests, complaints, and sales opportunities to ensure customer satisfaction.
• Maintain and regularly update the customer database and recommend changes to the customer master list when necessary.

C. Product Promotion & Presentation

• Promote the company’s products through product presentations, product demonstrations where appropriate, and professional sales discussions.
• Maintain comprehensive knowledge of assigned products, including their indications, benefits, features, approved uses, and relevant clinical information.
• Communicate accurate, approved, and evidence-based product information to healthcare professionals.
• Address customer enquiries professionally and provide appropriate product information in accordance with company policies and applicable regulatory requirements.
• Support the appropriate use of products through education and product-related engagement.

D. Market Intelligence & Competitor Analysis

• Monitor competitor activities, product launches, pricing trends, promotional strategies, and market developments.
• Gather customer feedback and market insights to identify business opportunities and potential challenges.
• Assist the Marketing Team in conducting market surveys for existing and new products.
• Provide timely reports on market conditions, competitor activities, customer needs, and sales trends to the management team.

E. Sales Administration & Reporting

• Prepare and submit monthly sales reports, sales forecasts, and other required sales documentation within the stipulated deadlines.
• Prepare and submit monthly itineraries, visit schedules, and call plans.
• Maintain accurate records of customer visits, sales activities, follow-ups, orders, and business opportunities.
• Monitor sales performance against assigned targets and recommend appropriate action plans when necessary.

F. Events, Conferences & Team Collaboration

• Participate in relevant medical conferences, exhibitions, seminars, product launches, and other promotional events.
• Work closely with the immediate supervisor and Marketing Team during field visits, promotional campaigns, and sales activities.
• Support product launches, marketing initiatives, customer engagement programmes, and other business development activities.
• Perform other duties and responsibilities as assigned by the management from time to time.

Job Requirements:

A. Educational Qualifications

• Candidate must possess at least a Diploma, Advanced Diploma, Higher/Graduate Diploma, Bachelor’s Degree, or equivalent qualification.
• A qualification in Science, Life Sciences, Biomedical Science, Pharmacy, Medical Science, Biotechnology, or a related field is preferred.

B. Working Experience

• Minimum 1–3 years of sales experience in the medical, pharmaceutical, healthcare, or related industry.
• Candidates with experience in aesthetics, dermatology, medical aesthetics, or skincare-related products will be given preference.
• Fresh graduates with relevant qualifications and strong sales aptitude may be considered at the company’s discretion.

C. Technical Knowledge

• Good understanding of product knowledge, including product features, benefits, indications, and approved uses.
• Knowledge of the medical, pharmaceutical, or healthcare market.
• Understanding of customer needs, purchasing processes, and decision-making structures within hospitals, clinics, and other healthcare institutions.
• Awareness of relevant industry regulations and ethical standards governing pharmaceutical and medical product promotion.

D. Skills & Competencies

• Good command of spoken and written English and Bahasa Melayu.
• Strong communication, interpersonal, negotiation, and relationship-building skills.
• Good presentation, persuasion, and selling skills.
• Strong sales planning, territory management, and forecasting abilities.
• Ability to identify sales opportunities, develop new accounts, and maintain existing customer relationships.
• Good networking skills and the ability to engage confidently with healthcare professionals.
• Self-motivated, target-driven, proactive, and results-oriented.
• Good time management, organisational, reporting, and problem-solving skills.
• Proficient in Microsoft Office and familiar with sales reporting systems or CRM tools is an advantage.

E. Other Requirements

• Must possess a valid driving licence.
• Willing to travel extensively within West Malaysia to conduct customer visits and attend business activities.
• Possess own transport where required by the company.
• Willing to attend medical conferences, seminars, product training, and other company-related events.
• Able to work independently in the field while collaborating effectively with the Sales and Marketing Teams.
• Demonstrate professionalism, integrity, and adherence to company policies and applicable industry regulations.

Others Information:

For those who have what it takes, please send in resume to:

Recruitment Consultant : Vicky

Email : [email protected]