Senior System Administrator (L2 – L3)

Location: Kuala Lumpur, Selangor

Job Descriptions:

• Administer and troubleshoot Azure Virtual Machines, including Windows Server workloads, domain controllers, file servers, storage, and connectivity.
• Perform server maintenance, patching, vulnerability remediation, and security hardening to maintain infrastructure stability and security.
• Administer Microsoft 365, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive.
• Maintain Active Directory Domain Services, Microsoft Entra ID, identity synchronisation, and user access permissions.
• Manage Microsoft Intune device enrolment, configuration profiles, compliance policies, and endpoint settings.
• Review Microsoft Defender XDR security alerts, support investigations, and carry out remediation with guidance or escalation where required.
• Resolve Level 2 / Level 3 escalations, including server, identity, firewall, VPN, and network connectivity issues.
• Monitor backups and infrastructure health, and support restoration and disaster recovery activities.
• Coordinate with Level 1 support and external vendors to resolve incidents and implement approved changes.
• Participate in infrastructure upgrades, migrations, and improvement projects, and maintain technical documentation.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• Minimum 5 years of relevant experience in systems administration, infrastructure support, systems engineering, or a similar role.
• Hands-on Azure IaaS experience, particularly managing Azure Virtual Machines.
• Practical experience with Windows Server, domain controllers, file servers, server patching, and troubleshooting.
• Experience administering Microsoft 365, Active Directory Domain Services, and Microsoft Entra ID.
• Working knowledge of Microsoft Intune device and policy management.
• Familiarity with Microsoft Defender XDR, vulnerability remediation, and operational security practices.
• Working knowledge of DNS, DHCP, TCP/IP, VPNs, firewalls, and network troubleshooting.
• Experience with infrastructure monitoring, backups, and recovery.
• Good communication and documentation skills, with the ability to support users and collaborate across international locations.

Added Advantages

• Relevant Microsoft certifications in Azure, Microsoft 365, endpoint administration, or security.
• PowerShell scripting and administrative automation experience.
• Experience supporting regional or global IT environments.

Others Information:

For those who have what it takes, please send in resume to:

Recruitment Consultant :Lara

Email : [email protected]