IT Support Executive

Location: Shah Alam, Selangor

Job Descriptions:

• Provide daily user support and serve as the first point of contact for all internal IT-related requests.
• Coordinate with Headquarters IT and external vendors to resolve hardware, software, and network issues promptly.
• Support system upgrades, installations, migrations, and configuration changes across the company’s IT environment.
• Perform monitoring, maintenance, and lifecycle management of IT assets, workstations, software, telephony, and network equipment.
• Manage and lead IT-related initiatives, including system implementations, upgrade programs, and cybersecurity enhancement projects.
• Maintain accurate IT asset inventory and ensure regular data backups and security updates are performed.
• Develop and maintain technical documentation such as process guides, troubleshooting records, and user manuals.
• Support IT audit preparation and internal compliance documentation.

Job Requirements:

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related field.
• At least 2–5 years of hands-on experience in IT infrastructure, user support, or system administration.
• Strong troubleshooting skills for hardware, software, and network systems.
• Knowledge of Windows Server, networking, and virtualization technologies (VMware/Hyper-V) is an advantage.
• Self-motivated, detail-oriented, and able to work independently.
• Good communication and coordination skills when dealing with users and vendors.

Others Information:

For those who have what it takes, please send in resume to:

Recruitment Consultant : Lara

Email : lara@brightprsopect.com.my