Contract Customer Service Representative (6 months)

Location: Glenmarie, Shah Alam

Job Descriptions:

• Handle and respond to customer emails, calls, and queries.
• Create RFI, & RFQ for processing
• Ensure prompt follow-up on customer interactions in alignment with established Service Level Agreements
• Provide customers with standard pricing and delivery details.
• Customer database maintenance with SAP CRM system
• Liaison with customers or internal stakeholders
• Assist in ad-hoc task as assigned.

Job Requirements:

• Degree/Diploma in Business Studies / Administration Management.
• At least 1 year of working experience in Customer Services/Administrative.
• Fresh graduate is encourage to apply it.
• Applicant with knowledge SAP (CRM/SD) is added advantage.
• Good time management, communication skills, attention to detail, and meticulousness.
• Ability to work independently, positive attitude, and a good team player.
• The candidate able to work in fast-paced environment environment.
• MS Word, Powerpoint, and Excel (V-look Up & Pivot Table) Savvy.
• Immediate & Urgent position.

Others Information:

For those who have what it takes, please send in resume to: Recruitment Consultant : Janice Lim Email : janice@brightprospect.com.my