QA Senior Executive

Location: Batu Pahat, Johor

Job Descriptions:

• Oversee and ensure timely updating, control, and maintenance of QA/QC documented information in accordance with document control procedures and ISO requirements.
• Support the evaluation, review, and continual improvement of Quality and Environmental Management Systems in compliance with ISO 9001 and ISO 14001 standards.
• Review QA/QC records and reports prepared by QA Executives to ensure accuracy, completeness, and compliance prior to submission to management.
• Lead and coordinate customer complaint investigations using a structured approach, including root cause analysis, corrective and preventive actions, and effectiveness verification.
• Plan, execute, and coordinate internal audits (ISO, 5S, Safety, etc.), including audit scheduling, audit execution, report preparation, and follow-up of corrective actions.
• Act as key coordinator and site representative for second-party and third-party audits, including preparation of audit documents, escorting auditors, and tracking audit findings.
• Ensure compliance with applicable statutory, regulatory, customer, and other interested party requirements within the QA/QC scope and escalate risks where necessary.
• Oversee QA laboratory standards, including calibration control, verification activities, equipment status monitoring, and related record management.
• Lead Kaizen and continuous improvement projects within the QA/QC team and support cross-functional improvement initiatives.
• Assign, coordinate, and monitor daily tasks of QA Executives and QA/QC sub-teams to ensure effective operation and workload balance.
• Provide guidance, coaching, and on-the-job training to QA Executives to enhance competency and performance.
• Support the Assistant QA Manager in preparing quality reports, audit summaries, KPI data, and management review inputs.
• Perform other duties as assigned by the direct superior from time to time.

Job Requirements:

Others Information:

For those who have what it takes, please send in resume to:

Recruitment Consultant : Vicky
Email : viky@brightprospect.com.my