Customer Service Executive

Location: Perai, Penang

Multilevel Marketing company

Products: Water Filter, Air Purifier, Supplement

Job Descriptions:

• Resolve customer complaints.
• Develop policies and procedures and oversee the customer service processes.
• Conduct surveys and compile reports based on customer feedback regarding products and services.
• Ensure compliance with business regulations and take appropriate action when necessary.
• Analyze internal operations to identify areas for process improvement.
• Respond to client inquiries via email, social media, and telephone.
• Provide comprehensive product information to customers.
• Manage orders, inventory, and ensure timely delivery.
• Proper filing system for customer records, including contact details, purchases, and billing information.

Job Requirements:

• Candidate must possess at least a Diploma, Bachelor’s Degree in Economics, Business Studies/Administration/Management, Commerce or any equivalent.
• Candidate who has 1 year related working experience is an added advantage.
• Fresh graduates are welcome to apply.
• Excellent verbal and written communication skills

Others Information:

For those who have what it takes, please send in resume to:
Recruitment Consultant : Ms. Yean
Email : yean@brightprospect.com.my