Collection Executive – Mandarin Speaker

Location: Subang Jaya, Selangor

Job Descriptions:

• Follow up with customers to ensure overdue amounts are paid promptly;
• Review account status to make decisions on approvals to release sales order;
• Investigate and resolve discrepancies relating to non-payment of invoices;
• Perform credit evaluation and analysis for new customers and regular credit review for existing customers;
• Conduct aged balance review with HOD and follow up review actions;
• Prepare and send monthly statements of account and reminder letter to customers;
• Report and alert any exceptional and problematic customers and apply appropriate actions to minimize bad debt;
• Liaise closely with internal & external customers, proactively build and foster strong relationships;
• Ensure cash is accurately applied to customer accounts on a timely basis;
• Prepare monthly collection achievement report for the management;
• Prepare and submit monthly customer rebates/ refund;
• Other duties as assigned.

Job Requirements:

• Minimum Diploma or above;
• At least 2 – 3 years of experience in credit control with at least 2 years in similar capacity;
• Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
• Computer literate and familiar with MS Office & MS Excel;
• A team player with excellent interpersonal and communication skills;
• Self-Motivated, analytical mindset;
• Ability to work well in a dynamic and fast-paced environment;
• Independent and fast learner with minimum supervision;
• Meticulous, organized, able to meet deadlines and work under pressure.

Others Information:

For those who have what it takes, please send in resume to:
Recruitment Consultant : Yuki
Email: yuki@brightprospect.com.my