PA cum Administrator

Location: Kuala Lumpur

Job Descriptions:

Administrative & Executive Support:

• Draft and edit professional communications, ensuring clarity and alignment with company values.
• Maintain confidentiality of sensitive information, preserving trust and integrity.
• Promote a professional environment, aligning actions with company values.

Employee Engagement & Communication:

• Support HR in organizing employee engagement initiatives, such as recognition and team-building events.
• Develop and manage internal communications, ensuring consistent messaging across teams.
• Analyze employee feedback to identify trends and improve the employee experience.
• Partner with HR and management to align engagement efforts with company goals.

Communication & Content Creation:

• Write and edit newsletters, emails, and meeting materials, ensuring alignment with company culture.
• Develop articles, blog posts, press releases, and webcasts to enhance public presence.
• Oversee the creation of promotional materials like brochures and banners.
• Ensure content and visuals align with branding guidelines before distribution.

Brand Management & Strategy:

• Ensure communication materials reflect the company’s brand identity.
• Develop and deploy site-specific communication strategies.
• Act as a liaison with corporate communications to align strategies.
• Assist in planning marketing activities aligned with internal communication goals.
• Stay updated on industry trends and social media to inform strategies.

Compliance & Best Practices:

• Ensure adherence to company policies and local regulations.
• Evaluate and improve communication and engagement strategies for business success.

To be successful in this role:

• A bachelor’s degree in Office Management, Public Relations, Human Resources, Communication or any equivalent.
• Minimum 3 years of working experience as a Personal Assistant, Secretarial Administrator, or similar role.
• Proven experience of working in the pharmaceutical industry is preferred.
• Excellent English oral and written communication skills.
• Proficiency in computer literacy skills, especially in Microsoft Office Suites.
• Knowledge in video-making software and content creation tools is an added advantage.
• Candidate must demonstrate strong independent, self-motivated, time management, and organizational skills.

Others Information:

Location:  KL/Selangor

Job Descriptions:

• Serve as a subject matter expert for both underground and surface drill machines.
• Travel to customer sites in Malaysia, Vietnam, Thailand, Laos, and Cambodia to conduct machine troubleshooting.
• Perform Root Cause Analysis and troubleshooting (second-line support only), providing recommendations based on reports to improve customer satisfaction and optimize processes.
• Make necessary system adjustments to client equipment to ensure optimal performance.
• Proactively develop solutions to prevent recurring issues.
• Provide application guidance to the sales team and review operating cost proposals upon request.
• Take ownership of technical and application aspects of market releases for new products and versions, and oversee the phase-out of older products.
• Lead product launches, conduct testing, and manage commissioning services.
• Assist with operational readiness for large-scale projects.
• Support the New Product Development (NPD) process by providing technical input.
• Provide aftermarket support to Equipment divisions and Sales Areas.
• Ensure all activities comply with SHEQ (Safety, Health, Environment, and Quality) regulations, procedures, and guidelines, and promote awareness of these standards, addressing any deviations.
• Mentor, coach, and train team members, including facilitating knowledge transfer between the factory and Sales Area.
• Collaborate with the Parts & Services division and take technical responsibility for training initiatives in relevant Sales Areas.

Job Requirements:

• Diploma/Degree in Mechanical or Electrical Engineering, Chemical Engineering or a related field.
• Minimum 4 – 5 years of experience in the maintenance, repair, and troubleshooting of underground and surface drill machines, loaders, trucks, and related equipment.
• Knowledge of basic electrical and hydraulic systems.
• Proficiency in MS Office suites.
• Proficiency in English oral and written communication.

Others Information:

For those who have what it takes, please send in resume to:

Consultant: Fiona Yong

Email: fionayong@brightprospect.com.my