Medical Information (Internship)

Location: Petaling Jaya, Selangor

Job Descriptions:

Enquiries Management:

• Handle customers inquiries and complaints via calls and emails.
• Identify interactions with adverse events or product quality complaints and handle them according to the proper procedures,
• Record all interactions into the required database.
• Escalate all inquiries without predefined answers according to defined processes.
• Other duties and special projects that are assigned by management

Create, Promote and Maintain Operational Excellence: 

• Maintain and improve company product knowledge and material dispatch workflow.
• Support organizational changes

Compliance:

• Ensure compliance in daily operations.
• Comply with any preventive and corrective actions.
• Cooperate for investigations, monitoring and audits.

Job Requirements:

• Diploma or Degree in Pharmacy, Medicine/Health Sciences, Biomedical Sciences, Life Sciences, or related fields.
• Possess strong communication, problem-solving, flexibility, and adaptability skills.
• Ability to work under pressure, and multitask.
• Able to work independently and as a team player.
• Excellent English language skills (comprehension, speaking, reading, and writing)
• Able to do internship for 3-5 months

Others Information:

For those who have what it takes, please send in resume to: 

Recruitment Consultant: Wei Li
Email : weili@brightprospect.com.my

Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd

No, 18, 2nd Floor, Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : +603-7954 8440