IT Security Access Administrator

Location: Selangor

Job Descriptions: 

• The Global Access Administration organization has a global charter that is principally responsible for ensuring proper control of access to IT and data assets for enterprise computer platforms and applications on a global, regional, divisional and local basis.
• Fulfil approved requests for access, recertification per user request and  security policies.
• Deliver day to day support and administration of security components of Global IS systems:
• Provision, modify and de-provision accounts to end users, enabling them to access IT-Systems in scope of GAA.
• Provide support (by e-mail and telephone) to end users to resolve access control incidents.
• Detect and report incidents and problems encountered during performing the primary task, and contribute to resolve these.
• Deliver Access Administration services according agreed Service levels (in terms of quality, time and money).
• Identify operational technical and process issues and recommend improvements Assists in audits of security access control on above listed systems
• Assists in re-certification efforts
• Possibly consignation support services or standby services.

Core Job Responsibilities

• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Responsible for day-to-day support and administration of security components of Global IS systems.
• Provides email and telephone support to end users to resolve IT system access related issues.
• Create, modify, and delete accounts requested by customers via request forms within SLA
• Ensure that ITSM incident and service request tickets are responded to and resolved within SLA
• Serve as escalation point within Administrator teams for requests issues of greater complexity

Job Requirements:

• Bachelor’s degree in computer science or related experience
• Open to fresh graduates; or 1-3 years of experience
• Active Directory account administration -OR- Microsoft Exchange account administration -OR- Application Account Administration
• Favorable: ITIL3 certification at foundation level (or more) Bachelor’s degree in Business, Computer Science, related field or equivalent experience.
• Strong working knowledge of desktop, mobile related hardware and associated operating systems, peripherals and related infrastructure
• Ability to establish trust and credibility at all levels of the organization.
• Experience working in a broader enterprise/cross division business unit model preferred.
• Ability to work in a highly matrixed and geographically diverse business environment.

Others Information:

For those who have what it takes, please send in resume to:
Recruitment Consultant : Kendra
Email : kendra@brightprospect.com.my