Customer Service Executive

Location: Kapar, Klang

Job Descriptions:

• Continuously improve customer satisfaction for both internal and external stakeholders.
• Ensure orders are processed accurately and within the specified timeframe.
• Collaborate with all relevant parties to meet customer delivery requirements while maintaining cost-efficiency.
• Oversee materials availability, production schedules, and order deliveries to meet customer expectations.
• Ensure timely invoicing for all dispatched orders.
• Streamline daily operations to reduce lead times and prevent conflicts.
• Perform additional administration activities when required.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree in Business Management, Business Administration, or any other relevant field.
• Minimum 3 to 4 years of working experience in customer service, administrative, or similar roles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Possess excellent written and verbal English communication skills.

Others Information:

For those who have what it takes, please send in resume to:
Consultant : Janice Lim
Email : janice@brightprospect.com.my