Responsibilities:
- Responsible
for daily network operations, accurate problem resolution,
troubleshooting, escalation and closure of all network incidents and
service
requests in line with the agreed service levels and documented SOP.
- Responsible
for providing first and
second level support for the Data Center
core/distribution/access networks on scheduled support time &
on-call
24x7x365.
- Capacity planning and
optimization in network, operations & management
- Core/distribution/access
network planning, IP address planning/allocation, VLANs plan
- Configuration of routers,
firewall, DNS, load balancers, network switches & servers
- Daily network performance
& capacity monitoring/updating/fine-tuning
- Trouble-shooting of issues
related to critical network links, abnormal network conditions,
firewall incidents, security incidents, customers complaints, upstream
providers incidents and many other network related issues
- Updating the documentation,
network/system/customer records & processes
- Problem escalation and
management to upstream network providers and other 3rdparty vendors
- Lead customers in
implementation of setup, trouble-shooting & problem solving,
- Implement improve practices,
internal & external management, technical management
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For
those who have what it takes, please send in resume or walk in for an
interview at:
Agensi
Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
No, 18, 2nd Floor,
Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : 03-7954 8440
(Opposite Jaya 33)
Recruitment
Consultant : Soo Yee
Email
: sooyee@brightprospect.com.my
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