IT
Helpdesk Support
Shah Alam
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*Salary RM 2200 -
RM 3500*
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Requirements:
- Diploma/Degree
in IT, Computer Science or any related field.
- Candidate
with call center / IT Helpdesk experience will be an advantage.
- At least 1
– 2 years of relevant working experience.
- Knowledge in
IBM lotus notes and RSA key is an added advantage.
- Fresh
graduates are encouraged to apply.
- Willing to
work on shift
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Responsibilities:
- Interact with
users via telephone, e-mail to provide IT technical support for system
& applications.
- Providing 1st
level support and escalate unresolved calls to appropriate support
specialist or service group.
- To be the
customer’s single point of contact to ensure that in the case
of incidents affecting normal services, restoration of service is
achieved as soon as possible.
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For
those who have what it takes, please send in resume or walk in for an
interview at:
Agensi
Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
No, 18, 2nd Floor,
Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : 03-7954 8440
(Opposite Jaya 33)
Recruitment
Consultant : Soo Yee
Email
: sooyee@brightprospect.com.my
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