04

ICT Support (1st level support)
Kota Damansara
*Salary RM 1800 - RM 2500*

 
  Requirements:


  • Diploma/Bachelor's Degree in Computer Science/Computer Engineering/Information Technology or equivalent 
  • At least 1-2 years of relevant experience 
  • Knowledge in troubleshooting for Windows based application and hardware would be an advantage 
  • Good organization skills with the ability to manage multiple tasks and prioritize accordingly 
  • Ability to work independently with minimum supervision 
  • Good analytical and problem-solving skills

  Responsibilities:

  • To provide single point of contact for customers by answering phone calls & emails. 
  • To provide first Level (phone & email) troubleshooting and resolution for standard and hardware, software, printers and network/server.
  • End to end follow-up on incidents/requests to ensure proper closure and confirmation with customer.


  For those who have what it takes, please send in resume or walk in for an interview at:

  Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
  No, 18, 2nd Floor,
  Jalan 14/14,
  46100 Petaling Jaya,
  Selangor
  Tel : 03-7954 8440
  (Opposite Jaya 33)


  Recruitment Consultant   : Soo Yee

  Email                                :
sooyee@brightprospect.com.my