| Sales
Operation Manager
|
| Kelana Jaya |
*Salary
RM 7,000-RM
10,000*
Industry: IT |
Requirements:
- Candidate
must possess at least SPM/Certificate/Diploma/Advanced Diploma in any
business field, Commerce, Marketing or equivalent.
- At
least 6 years of working experience in Service
operation.
- Candidate
from IT industry is added
advantage
- Capable to
using MS Office applications i.e., Word, Excel, powerpoint
- Applicants
should be Malaysian citizens or hold relevant residence status.
- Good command
of English, BM and Chinese (Both written and Spoken)
- Good Personality, interpersonal skill
and able to communicate with all levels of people
- Strong leadership qualities and
dynamic personality
- Possess strong problem solving and
analytical skills
- Candidate
must a Customer Oriented & Multitasking
- Permanent
position available.
- Occasionally travel
to oversea (AsiaPacific).
|
Responsibilities:
- Communicate
and roll-out customer service related initiatives within the station/
country in line with the corporate directions
- Review
KPI’s and enhance overall service quality
- Ensure that
regular service reviews are held with customers and attend the reviews
that are appropriate
- Escalation
point to the service team for any matters/ issues that needs a
management decision
- Participate
in business review sessions identifying areas for improvement
- Carry out
assessment of the team and evaluation of their performance
- Ensure
resource optimization and high operating efficiency of the
department
- Ensure that
Senior Management are advised of major service issues
|
For
those who have what it takes, please send in resume or walk in for an
interview at:
Agensi
Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
No, 18, 2nd Floor,
Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : 03-79548440
(Opposite Jaya 33)
Recruitment
Consultant : Janice Lim
Email
:
janice@brightprospect.com.my
|
