| Customer
Service Manager
|
| Seri Kembangan, Serdang |
*Salary
RM4000-RM6000*
Industry: Water
Filter |
Requirements:
- Candidate must possess at least
SPM/Certificate/Diploma/Advanced Diploma in any business field,
Commerce,
Marketing or equivalent.
- At least 4-5 years of working experience in Customer
Service.
- Capable to using MS Office applications i.e., Word,
Excel,
powerpoint
- Applicants should be Malaysian citizens or hold
relevant
residence status.
- Good command of English, BM and Chinese (Both written
and
Spoken)
- Customer Oriented, Independant and good analytical
skill
- Pleasant and cheerful personality
- Permanent position available.
.
|
Responsibilities:
- Develop and sustain a customer-oriented culture by
improving
and executing customer service strategies
- Manage and monitor the customer service overall
performance,
develop strategies to achieve goals or targets set.
- Communicate with customers and concern about
their needs, orders, quotations, products and informations
- To motivate and must be able to present effective
solutions
to customers within specified time frame set.
- To monitor and update customer database into system
- Monitor SLA
- Act as the key point of contact for the local media
in
market.
- Responsible for media relations, media monitoring,
press
release distribution, media database management, corporate
communications.
|
For
those who have what it takes, please send in resume or walk in for an
interview at:
Agensi
Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
No, 18, 2nd Floor,
Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : 03-79548440
(Opposite Jaya 33)
Recruitment
Consultant : Janice Lim
Email
:
janice@brightprospect.com.my
|
